Policy
This store sells digital products only. No physical items will be shipped, and no shipping fees apply.
Agreement to This Policy
By placing an order on ShirtSVG, you confirm that you understand this is a digital download and that you agree to the terms outlined in this refund policy.
Payments
All purchases are processed securely through PayPal.
Refund Eligibility
We want you to be satisfied with your purchase. Refunds may be issued under the following conditions:
- The files are corrupted, incomplete, or not downloadable
- The files do not work as described or are incompatible
- There is a technical issue that cannot be resolved
If you experience any issues, please contact us and allow us time to assist. Most problems are resolved within 1 day. If we are unable to fix the issue within that time, a full refund will be provided.
Change of Mind
If you decide you no longer want the product, a refund can be issued within 1 day of purchase, only if the files have not been downloaded.
Once files have been downloaded and accessed, refunds are no longer available.
Support After Purchase
If you choose to keep your purchase, please test the files within the 1-day period. After this period, we are happy to continue providing support, but refunds will not be possible.
Contact Us
If you have any questions or need help with your order, please contact us. We aim to respond to all inquiries within 24 hours.